How Can We Service Your HVAC System?
Top Rated Springboro HVAC Company
Our team at Watkins Heating & Cooling is passionate about knock-your-socks-off service. Our Springboro location has 4.9 stars on over 1,000 Google ratings. Across all 3 of our Ohio locations, we maintain 4.9 stars on Google from over 2,500 reviews. Altogether, we have the highest overall rating of any HVAC company in the Springboro area. We were also honored with the Better Business Bureau's prestigious Eclipse Award for our business practices. Check out our latest reviews from our Springboro customers below!
I had them do a complete system rebuild. They were the cheapest by far. More importantly, my wife and I received very unfortunate news while they were in the middle of the project, so I called their techs and politely asked them to leave. They had the house cleaned and tucked up in 10 minutes and left us alone. They worked with us patiently and got the system installed. Later they then left us a generous gift basket for our loss. Big company professionalism with little company family feel and prices. As far as I’m concerned Watkins is the only HVAC company for me.
Same-Day Emergency Air Conditioning Services
What You Get From Watkins
Transparent, Expert Advice
Up-Front, Competitive Pricing
Repairs Done Right the First Time
Our springboro, Ohio HVAC Shop
The Watkins difference starts with our trusted employees. Many HVAC companies rely on subcontractors who they hardly know or teams driven completely around sales quotas. We do things differntly at Watkins. We hire employees based on their HVAC expertise as well as their integrity, and communication skills. Our technicians are in-house employees who we connect with on a daily basis, so you can be confident that the technician in your home is both competent and compassionate. We prioritize building personal relationships with our staff and providing them with ongoing in-house training focused on troubleshooting and solving any HVAC problem they encounter.
If you go to our Springboro location downtown or reach out to one of our customer representatives, you'll be connecting with a Watkins employee dedicated to solving your AC and furnace needs. This is Watkins' differentiator – that everyone we hire truly cares about your families they serve and the quality of their work. Our goal is to make the process as quick and easy for you as possible, while also ensuring that you understand all of your options for HVAC repair, replacement and maintenance. No job is too big or to small for us and we tailor each job around your timeframe, budget, and setup to ensure we meet your specific needs. Let us get your HVAC system running like it should – visit our Springboro location today, reach out to us over the phone, or click the link below.
Cities We Serve in the Springboro Miami Valley Region
Carlisle, Franklin, Middeltown, Springboro, Waynesville
Springboro Customer Story: New Heat Pump System & Humidifier
The PROBLEM: Here's one of our recent HVAC jobs that a customer raved about in the Springboro, OH area. This homeowner called us after experiencing serious issues with their old existing electric furnace / air handler. Their three-story home wasn't getting warm in the winter and there were cold spots on the second and third floors. The customer also reported an unpleasant smell coming from their vents that was bothering their family. Finally, they let us know that they were having humidity issues – dry air in the winter and sticky air in the summer. They had an old rotary humidifier, but it wasn’t working well and was gathering nasty bacteria.
The PROCESS:
One of our comfort consultants at Watkins Heating & Cooling came out to this customer's home and completed a free consultation to understand exactly what was happening. We discovered that their system was essentially non-operational and that the system was nearly 20 years old. We sat down with the homeowner to go over their options and concluded together that the timing wasn't right for them to do anything at that point.
Months later in the spring, the homeowner called us back when the smell from the furance and the lack of heat and AC were no longer bearable. After reconnecting, we had a Watkins Heating & Cooling specialist put together a full evaluation of this customer's house for free and had thorough conversation with the family about all of their repair and replacement options. Our team recommended installation of a new system to address all of the home's broader comfort challenges, noting that expensive repairs on a very old HVAC system make very little sense. The customer was thrilled with how extensively we answered all of their questions and how well we explained the pros and cons of their possible choices. They decided to replace their old HVAC system for a new one and our team of installation experts went to work!
The SOLUTION:
Here was the hand-tailored solution this customer chose: replacement of their outdated Westinghouse furnace and air conditioner with a new Trane TAM9 air handler and a top-notch Trane XV20i heat pump, as well as a Trane 850 Smart thermostat with an indoor wireless sensor. We gave them options for base models as well, but like many people, they wanted the best of the best in performance and energy efficiency and they'd heard amazing things about the Trane XV 20's WeatherGuard™ Top Accessory for protecting the unit from the weather.
Our Watkins HVAC techs also replaced this customer's mold-prone standalone humidifier with an AprilAire 600A whole-house humidifier. Finally, since aesthetics were highly important to this family, we went the extra mile a and relocated their outdoor unit from the backyard, where it was an eyesore, to the side of the house, and moved the line set which stretched across the yard. The customer told us during installation that they were, "beyond impressed at how well our HVAC installers worked together."
The RESULT:
As we do for all of our customers, our Watkins Heating & Cooling team conducted a follow-up inspection two weeks after installation to confirm the system's optimal performance and the homeowner's satisfaction. During this check-in, the customer praised the Watkins team's quality of work, communication and responsiveness to the customer questions throughout. The homeowner was overjoyed that in place of the old hot and cold spots, they now had one consistent comfortable temperature throughout their three-story home and the unpleasant smell from before was gone. Not only was their system performing better, but there were some serious financial savings too! After Watkins special discounts and the tax credit savings for energy efficiency, we were able to get this customer $3,099 off!
During the inspection, the family let us know that they would be telling all of their friends and family about the trust built through the personalized, customer-focused service at Watkins Heating & Cooling. In their words – "We didn't just get a product. We got a service.” This is what makes us stand out a lot from other HVAC companies. We don't just slap a new system in and say, Good luck to you, see you in the next 10 years. We have a conversation with you, talk through your options and how they could work specifically for you. And we follow up to make sure everything is working perfectly. Take a look at the powerful before-and-after pictures below, including the relocated air conditioning unit. If you need an AC or furnace replacement or have any other HVAC needs, contact our HVAC experts today.
Our Primary Heating & Cooling Services:
Springboro Nearby Now Jobs & Reviews
Recent Jobs and Reviews in Springboro, Carlisle, Franklin, Waynesville, OH
Job Locations and Reviews
Drew did a great job checking out my unit inside and out.
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Quality inspection on a new hvac system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Timely, knowledgeable and willing answer any and all questions.
Troubleshoot and repair air conditioner
Regular maintenance for a HVAC system
Jason Brewer was right on time with my request for service. He was polite and professional in everything he did. He went above and beyond to help me understand the issues I was with my AC/Heat pump. He thoroughly explained my options and I was satisfied with the choices and options I had. I was 100 percent satisfied Jason’s service. Please thank him for me.
Troubleshoot and repair air conditioner
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
My experience was great. Jim Ault was great. He explained all my options in great detail and made me feel comfortable with my decisions. The installers, Matt and Nolan and Kavin were polite and professional and thorough with every step of the installation. I am very pleased with the service provided by Watsons from the start with Jim Ault to the completion of the installation with Matt and Nolan and Kavin. Thank you very much.
Jason diagnosed our problem very well and was very thorough in explaining the fixes. He checked all systems and stayed to make sure we were cooling down. He was very professional and a genuine nice man.
Our specialist informed us of each step taken and explained future maintenance in a direct way
Great
Tech was clean, left th area clean and orderly. Friendly & informative
Technician showed up on time and made sure to wear his booties! Was very thorough on all service and maintenance and explain things very clearly. Highly recommend!
Austin was thorough and communicated results of his inspections, servicing and preventative measures to extend life of the system.
We had one of our AC units down. Chris came out to the church on time and evaluated the unit. Was able to determine a couple items that needed to be adjusted and replaced. He also gave us options for the future since this unit is fairly old. Great information to have.
Drew was on time, knowledgeable and explained everything he did and answered all my questions!
He showed up on time and was very professional
The technician was very kind and knowledgeable.
AWESOME
The technician was very professional very knowledgeable nice personality
Great Service
He was a professional and are house is cool, thanks Ryan 😊
On time. Diagnosed the problem. Friendly and explained the issue with the heat pump. Had the part and fixed it. Excellent service.
Excellent Service
Austin was on time, reviewed all the AC equipment, and answered all of my questions.
Knowledgeable and friendly.
Great service
Prompt excellent service
Thorough job, polite and conscientious! Would recommend Watkins to other homeowners
Came out within hours of calling and the technician was very nice and explained what was happening.
Great service, quality inspection and explanation of parts/process
Excellent service
The service was very good. Was told of additional problem and it was taken care of right away.
Excellent service
Very pleased with service.
Quality service.
Excellent service
Tim is a Great Technician - we’ve had him service iur system fir many yesrs & have always been pleased
Michael was on time and fixed my a/c promptly.
Excellent service
Felix is a gentleman and well versed in fixing HVACs. He has the knowledge to answer all questions completely and understandably. Send him back the next time I call.
I received a text stating Nathan was on his way to perform maintenance on my ac unit. After he inspected the inside and outside unit, he informed me all was well. I trust Watkins with my heating and air concerns. They communicate well and take excellent care of their customers.
Arrived on time, wore shoe coverings, assessed the problem promptly and repaired efficiently. Great experience.
Great team