Our Miami Valley, Ohio HVAC Reviews

Great job

Drew did a great job checking out my unit inside and out.

Great explanation of problem and solutions

Good service

Timely, knowledgeable and willing answer any and all questions.

Jason Brewer was right on time with my request for service. He was polite and professional in everything he did. He went above and beyond to help me understand the issues I was with my AC/Heat pump. He thoroughly explained my options and I was satisfied with the choices and options I had. I was 100 percent satisfied Jason’s service. Please thank him for me.

My experience was great. Jim Ault was great. He explained all my options in great detail and made me feel comfortable with my decisions. The installers, Matt and Nolan and Kavin were polite and professional and thorough with every step of the installation. I am very pleased with the service provided by Watsons from the start with Jim Ault to the completion of the installation with Matt and Nolan and Kavin. Thank you very much.

Jason diagnosed our problem very well and was very thorough in explaining the fixes. He checked all systems and stayed to make sure we were cooling down. He was very professional and a genuine nice man.

Our specialist informed us of each step taken and explained future maintenance in a direct way

My husband and I have had many problems with an old, poorly installed HVAC system in our home. We have tried numerous companies and all of them have been subpar— this is the first company we’ve tried that I would invite back to my home! Thank you for being on time, polite, and honest!!!

Also, we received a special surprise from Watkins. My husband recently had knee surgery and they made him up a Care Package and a very sweet card letting him know they were praying for him. We were overwhelmed and so thankful. They are such a caring company!

Great

Excellent service

Geat service!

Would recommend him for any service needs!

Daniel was on time, worked quickly, was neat, polite, well informed, patient in explanation. Very thorough.

Tech was clean, left th area clean and orderly. Friendly & informative

I appreciate the check up reminders for service to our units. We have an older home. The Watkins experience give us peace of mind that our units are still operating as they should

Conscientious technician and experienced. Diagnosed issues with 5 ton AC unit and made repairs in a reasonable time. Tested and checked 4 more units and did not do unnecessary work that would increase time and costs. Therefore, total cost for these 4 units was less than expected.

Very polite, complete explanation of all work, very knowledgeable!

Excellent Service. Very professional

Technician showed up on time and made sure to wear his booties! Was very thorough on all service and maintenance and explain things very clearly. Highly recommend!

Great interaction - Jim was punctual, personable and thorough. He invested time in assessing our needs and explaining options.

Great service

Wonderful service and fair price

Austin was thorough and communicated results of his inspections, servicing and preventative measures to extend life of the system.

We had one of our AC units down. Chris came out to the church on time and evaluated the unit. Was able to determine a couple items that needed to be adjusted and replaced. He also gave us options for the future since this unit is fairly old. Great information to have.

Semi yearly maintenance check. On time, pleasant and took his time making sure all was well with the system.

Great service

Nathan completed our check up quickly and efficiently!

Drew was on time, knowledgeable and explained everything he did and answered all my questions!

Very helpful. Patiently answered all of our questions. Definitely recommend.

Ryan was thorough and patiently answered all of our questions.

Maintenance agreement tune up

He showed up on time and was very professional

The technician was very kind and knowledgeable.

Tim was awesome, very knowledgeable and took time to explain system recommendations

AWESOME

The technician was very professional very knowledgeable nice personality

Great service

Timely, excellent service

Great Service

Always on time and professional. The salesman is honest and is not interested in just selling something.

He was a professional and are house is cool, thanks Ryan 😊

Felix came to do a 1 year inspection and to service the unit. He was very professional in his approach and thoroughly did all aspects of the inspection/service! He explained all of the details of the service contract and everything he saw on the unit! Great experience! Thank you, Felix!

Aaron knows his stuff. He rolled in and looked everything over, offered solutions without any pressure, and did the job quickly. Would recommend 👍🏻

6 month check up. Great job

Jason was very professional. He represented your company well

On time. Diagnosed the problem. Friendly and explained the issue with the heat pump. Had the part and fixed it. Excellent service.

Good man thank you